Picture this. You come up with a new feature idea for your software. You think that the feature is necessary and without a doubt a great innovation. Your teammates agree and think users will need it. Enthusiastic that your team is on board with the idea, you all get to work on the feature. Once the feature is deployed, you are shocked to find that users think the new feature isn’t useful. They are also mad that you worked on this feature instead of developing a feature that they have been asking for. …

Nadia Victoria

A computer science student.

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